Over 280 utilities trust Doxim to help them create great relationships with their customers. One essential part of that job is making sure the payment process is intuitive, accessible, and easy to use.
From kiosks to IVR to Pay by Text, today’s consumers want more flexibility as they receive and pay their bills. Meeting their changing needs will require an integrated payment system, and a good sense of where payments are headed next.
Is your utility up to date on the changing world of payments?
We’ve got you covered! Read our white paper to learn how a modern payment solution can answer the needs of a diverse customer base, reduce Days Sales Outstanding (DSO), and enhance the customer experience.
Download this white paper to discover:
- Consumer behavior and trends around utility payments
- How to reduce friction and build trust in digital payments
- Why an omnichannel approach accelerates the utility payment cash-flow timeline
Customer expectations around payments are changing, and your utility must keep pace. The time to act is now!