The Definitive Guide to Bill Redesign for Utilities

Playbook

Does your utility make the most out of its bill design?

Bills are the only piece of communication regularly sent to customers that achieve a huge, 95% open rate. Ignoring bill design is a 100% missed opportunity.

Download this playbook now to discover how redesigning your bills can increase customer engagement, improve the customer experience, promote your strategic programs, and best of all, accelerate the completion of payments.

Key Takeaways:

Top design principles for personalized bills that customers will actually read.
Best practices for on-statement messaging and personalized engagement
The secret to leveraging bill design to reduce days sales outstanding.

About Doxim:

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.

About Doxim:

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.