Webinar

How to Optimize Billing Accuracy and Improve Customer Engagement

Panel Discussion with Fayetteville PWC and Greenville Utilities

Speakers:

Webinar description:

What are the practical steps utilities can take to deliver a more modern and satisfying customer experience?

In this webinar, Fayetteville PWC and Greenville Utilities reveal how they have leveraged CCM technology and automation to optimize billing accuracy, reduce return mail encounters, and improve overall customer engagement. Watch the on-demand webinar today!

Key Takeaways:

Discover ways to optimize billing accuracy and improve customer engagement.
Learn techniques to reduce return mail encounters and related costs.
Hear how a streamlined experience can reduce days sales outstanding, accelerate payments, and keep your customers satisfied.

About Doxim:

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.