Webinar
Engage Customers with Data Driven Personalization and Targeted Messaging
Learn about Customer Communication Management (CCM) solutions that do the heavy lifting for you and seamlessly promote customer engagement.
See firsthand how Fayetteville Public Works Commission leveraged their existing billing data during a bill redesign to rapidly increase customer connections and ROI.
Key Takeaways:
- Understand how consumer and customer expectations for engagement have changed in 2021
- How to leverage new payment technology for faster collections
- Learn how a bill redesign can drastically improve your customer communications and customer satisfaction
- See how to deliver personalized communications with the billing data that you already have