Blog Posts

Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

3 Important Questions to Optimize Bill Accuracy and Vastly Improve the Utility Customer Experience

Jun 7, 2024 | Utilities

Discover how optimizing bill accuracy can vastly improve the utility customer experience. Learn key strategies to redesign bills, manage address accuracy, and implement effective checks and balances.

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3 Reasons Why Shifting from Print to Digital Bills is the Right Choice for the Modern Utility

May 24, 2024 | Utilities

Discover why transitioning from print to digital bills is imperative for modern utilities. Learn how digitalization streamlines operations, meets evolving consumer expectations, and embraces the future of communications.

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How Improving the Utility Customer Experience Reduces Costs

Mar 14, 2024

Discover strategies to enhance utility customer experience while reducing costs. Learn about optimizing billing accuracy, adopting digital communications, and mapping customer journeys effectively

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Five Utility Customer Communications Trends to Watch in 2024

Jan 10, 2024 | Utilities

Discover the future of utility customer communications in 2024 with insights into digitization, empowerment through education, personalization, data privacy, and proactive engagement.

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Staying Ahead of the Curve: Adapting to Customer Communication Preferences

Nov 29, 2023 | All Industries

Learn the critical importance for businesses to adapt to evolving customer communication preferences in the digital age.

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Get More Bang from Your Bill Design

Nov 21, 2023 | Utilities

Learn to engage customers effectively through personalized information, streamlined payments, and targeted marketing. Boost satisfaction and your bottom line with strategic bill design.

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