Doxim CCM for Consumer Finance
Push the Boundaries of Customer Experience within the Regulatory Environment
“With Doxim CCM solutions for print and digital statements, CUSO has significantly increased e-statement services adoption thanks to Doxim’s flexibility and the ability to integrate with a 3rd party payments solution.”— Chief Operations Officer, Credit Union Loan Source
Regulated customer communications are essential to your business, but highly complex to manage. By partnering with Doxim, we can help you deliver clear, compelling communications that maximize engagement while complying with regulation.
Let’s discuss CCM services for your organization’s unique customer communication needs.
Why Choose Doxim CCM for Consumer Finance?
- A resilient network of world-class print & mail operations nationwide
- Flexible omnichannel engagement in the customer’s channel of choice – by print & mail, customer portal, email, SMS, or IVR
- Targeted on-statement messaging and marketing campaigns
- Modern, interactive engagement with HTML, 2-way notifications, and personalized interactive video
- Self-serve administration and reporting through an intuitive client portal
Doxim CCM for Consumer Finance
Document Generation
Exception Handling
Print & Mail
HTML Communications
Targeted, Personalized Onserts
Enterprise Content Management (ECM)
Customer Experience Portal (CXP)
Personalized, Interactive Video
Allow Doxim to enhance and deliver the following document types for your organization:
Bills
Statements
Notices
Renewals Refinancing
Collections
Complementary Resources
- Whitepaper - How Interactive Video Content Overcomes Low Digital Engagement NEW
- Playbook - Unlocking the Future of Consumer Finance: Embracing a Mobile-First Approach NEW
- Brochure - Doxim CCM for Loan Servicers
- Case Study (Video) - Voice of the Customer: Credit Union Loan Source | Doxim CCM