To achieve Consumer Duty compliance (UK), your communications need to be updated to increase consumer understanding, engagement and CX. Read on to learn more
Category: General
Five Strategies To Improve Customer Experience While Cutting Costs
In our recent webinar about communication and CX, we discussed ways to improve customer experience while cutting costs. Read on to learn more
The Value of Interactive Personalized Video – Year Roundup
Here are a few of our most popular blog posts on interactive, personalized video. Read why companies in regulated industries are embracing video technology
7 Reasons Why Text Is the Ideal Channel for Urgent Business Communications
Text is a highly effective channel for urgent and time-sensitive engagement. Read why text is the ideal channel for urgent business communications
Your Critical Communications Require Enterprise-Grade Data Privacy, Security, and Business Continuity
Discover the value of state-of-the-art customer communications with the assurance of enterprise-grade data privacy and security. Read on to learn more
Customer Communications Strategies For Navigating Uncertain Times
Read how a Customer Communications Management platform provides cost savings, operational stability, builds loyalty & drives revenue, even during a downturn
Enhance Customer Engagement With Interactive Video
Discover 6 ways interactive video can build customer relationships, enhance customer engagement, boost retention, & increase overall marketing ROI
Interactive, Personalized Videos Drive Better Customer Engagement
Leverage the power of interactive, personalized video. Read about the benefits of inserting interactive personalized videos into statements & emails
Determining the Roi in Customer Communications Management
Infographic shows the potential cost savings, following the implementation of a comprehensive customer communications management platform, like Doxim CCM.
Accessibility: What Is Accessibility in Customer Communications Management? and Why Is It Critical That Organizations Comply?
Read more about accessibility in customer communications management, and what companies in the US, Canada & the UK should do to ensure compliance