Regulated organizations: which existing customer communications channels are ready for AI? Hint: every digital touchpoint is a candidate. Read to learn more!
Shah Javed
Shah Javed
Shah joined Doxim in 2019 and is the head of strategy and product management for Doxim's Customer Engagement Management (CEM) platform.
Shah has held product, management consulting and executive roles in multiple companies.
Shah has done a MBA with the University of Edinburgh, a PGDip in Information technology governance from the Edinburgh Napier University, and completed an executive program in strategic innovation from the Said School of Business at the University of Oxford.
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Learn how utilities can leverage AI in customer communications management for transformed bills that significantly improve payment and customer experiences.
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