Scott Biel

Scott Biel

Scott Biel

Chief Revenue Officer
Scott has 25 years of experience in Customer Communications Management (CCM), with a primary focus on delivering exceptional results for the financial services industry. In his current position as CRO, Scott oversees all revenue-generating activities and works closely with executive leadership, sales, solutions and partners, to develop and execute a revenue strategy that further positions customers and the business for maximum shared success. He leverages his extensive knowledge of CCM, regulated and financial services to improve customer experience, drive operational effectiveness and achieve cost optimization through digital technologies.

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The Top Three Banking Customer Communication Trends to Watch 

The Top Three Banking Customer Communication Trends to Watch 

Explore the latest trends in financial customer communications for 2024. Dive into the topics of digital transformation, true omnichannel experiences, and enhanced security & compliance, discovering key trends that redefine how financial institutions engage with customers.

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