Discover the latest trends in healthcare communications for 2024. Explore trends such as digital transformation, virtual consultations, health education, and personalized communication to elevate patient engagement and outcomes.
Jason Pothen
Jason Pothen
Jason has 22+ years of experience serving a diverse array of industries, across a wide range of print and digital communication technologies. Prior to joining Doxim in July 2020, he was a Senior Client Services Manager at Taylor Communications. In his current position as Regional Vice President, Utilities, Jason is focused on developing long-term client relationships to facilitate account growth and expedient conflict resolution, He retains a key interest in communication management in other regulated industries, such as the Healthcare sector.
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Five Utility Customer Communications Trends to Watch in 2024
Discover the future of utility customer communications in 2024 with insights into digitization, empowerment through education, personalization, data privacy, and proactive engagement.
Get More Bang from Your Bill Design
Learn to engage customers effectively through personalized information, streamlined payments, and targeted marketing. Boost satisfaction and your bottom line with strategic bill design.
The Future of Customer Communication in Utilities is Data-Driven
In our recent webinar about communication and CX, we discussed ways to improve customer experience while cutting costs. Read on to learn more
3 Top Patient Communication Trends in 2023
Read about three current patient communication trends that can be leveraged to give your healthcare organization a competitive advantage
4 Ways to Improve Utility Customer Experience in 2023
Read how you can meet these 4 key utility customer experience trends, to ensure that you have happy and engaged customers this year and beyond
Top Trends in Healthcare Communications – Year Roundup
Top blog posts this year that highlight the top trends in healthcare communications. Read on to learn how to improve patient experience & increase engagement
The Benefits of Partnering with an Experienced Utilities Vendor
Read about the benefits of partnering with an experienced utilities vendor, including ways it can support your utility’s customer experience goals
Discover the Value of Personalized Video for Utilities
Read more on the value of personalized video for utilities – including the many customer experience benefits due to optimal engagement and satisfaction